Terms for using LotLine

Agreement to these Terms

By accessing or using LotLine, creating an account, requesting a workspace, accepting an invite, paying an invoice, joining a trial, or using any LotLine service, you agree to these Terms.

If you use LotLine on behalf of a company, LLC, entity, fund, team, or organization, you represent that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not use LotLine.

Who we are

LotLine is provided by Mansa Merch LLC. LotLine is a private B2B real-estate acquisition and assignment workspace for operators who manage property leads, seller follow-up, buyer deal rooms, media, documents, proof-of-funds tracking, assignment workflow, and closing coordination.

For questions about these Terms, contact legal@UseLotLine.com with the subject line LotLine Terms.

Eligibility and business use

• LotLine is intended for business users and professional use.
• Users must be at least 18 years old.
• Users must provide accurate account and billing information.
• Users may not use LotLine if prohibited by law.
• Buyers invited into deal rooms may only use the information for evaluating the specific opportunity they were invited to review.
• Operators are responsible for team members, assistants, contractors, VAs, field runners, and collaborators they invite.

What LotLine provides

LotLine may provide:

• private hosted workspaces
• seller lead CRM
• property pipeline
• buyer deal rooms
• field photo and video upload workflow
• document and media organization
• buyer proof-of-funds tracking
• comp and ARV assistant
• AI summaries and notes
• outreach draft support
• email and SMS workflow support when enabled
• contract preparation workflow when enabled
• e-signature workflow through third-party providers when enabled
• usage dashboard
• workspace settings
• support based on plan

Features may vary by plan, deployment type, configuration, provider availability, usage limits, workspace status, and payment status.

What LotLine is not

LotLine is not:

• a public real estate marketplace
• a real estate brokerage
• a broker
• a law firm
• a title company
• an escrow company
• a lender
• an appraisal service
• a contractor
• an inspection company
• a tax advisor
• a financial advisor
• a guarantee of seller response
• a guarantee of buyer interest
• a guarantee of assignment approval
• a guarantee of profit
• a guarantee that a deal will close
• a guarantee that a contract is legally enforceable
• a substitute for professional advice

Users remain responsible for:

• local, state, and federal compliance
• licensing and disclosure obligations
• contract review
• title and escrow coordination
• buyer and seller communications
• marketing laws
• SMS and email laws
• proof-of-funds review
• due diligence
• inspections
• valuations
• contractor estimates
• legal review
• tax and accounting advice

No legal, financial, real estate, appraisal, construction, or tax advice

LotLine may help organize drafts, summaries, checklists, estimates, and workflow steps. Those outputs are operational support only.

LotLine does not provide legal, financial, real estate brokerage, appraisal, construction, inspection, tax, or investment advice.

Any contract, disclosure, offer, assignment, comp, ARV estimate, rehab estimate, or closing checklist generated or organized through LotLine should be reviewed by the appropriate professional before use.

Platform posture and your responsibility

LotLine is a workflow and document organization platform. LotLine does not provide legal advice, brokerage services, legal compliance approval, transaction approval, or state-specific legal determinations.

Users are solely responsible for determining whether they may lawfully wholesale, assign, market, publish, or distribute buyer-facing materials in their state or locality. Users must consult qualified counsel, a licensed broker, or the appropriate regulator where required.

LotLine may show educational notices, disclosure acknowledgments, and certification prompts before certain external-facing actions. These prompts help you confirm your own authority and responsibility. They are not legal advice and do not mean LotLine reviewed, approved, or cleared your transaction.

Use of LotLine to violate real estate licensing laws, wholesaling laws, disclosure rules, consumer protection laws, contract assignment rules, or platform terms is prohibited.

Accounts, roles, and workspace access

LotLine uses roles such as owner/admin, acquisition manager, field runner, buyer, escrow/title contact, compliance reviewer, assistant, and collaborator.

• Account credentials must be kept secure.
• Users are responsible for activity under their account.
• Workspace owners are responsible for invited users.
• Mansa Merch may suspend or revoke access for misuse, nonpayment, security risk, violation of these Terms, or legal risk.
• Buyers only see deal rooms they are invited to or approved for.
• Operators do not get access to other operators' workspaces.
• Workspace data is designed not to intentionally bleed between operators.

Plans, pricing, and minimum commitments

LotLine plans provide private hosted workspace access, onboarding, infrastructure, usage limits, and support based on plan. Plan-specific terms shown at checkout, invoice, order form, or workspace approval screen are incorporated into these Terms.

Prices may change for future renewals or new customers. Current customers will be notified of material price changes where required or appropriate.

Starter, Founder Cloud, Growth Cloud, and Team Cloud have no onboarding fee, on monthly or prepaid annual billing. Prepaid annual checkout includes the two-month annual savings shown at checkout. Private Deployment fees are agreed in writing.

Payment terms

• Users agree to pay all fees shown at signup, checkout, invoice, order form, or workspace approval.
• Fees are due when stated.
• Payment may be processed by a third-party payment provider when enabled.
• User authorizes recurring charges for active subscriptions and add-ons.
• Taxes may apply.
• Failed payments may pause, restrict, suspend, or terminate access.
• Mansa Merch may recover collection costs, chargeback fees, payment processor fees, or legal fees where allowed.
• Manual invoices may be used for managed workspaces or private deployments.

Promotional billing credits

Mansa Merch may grant a promotional LotLine account credit in writing. A credit applies only to future LotLine subscription or add-on charges, is not transferable, cannot be paid out as cash, and does not change the no-refund policy.

Billing credits and annual savings are not a guarantee that you will find a seller, close a deal, receive buyer interest, obtain assignment approval, make a profit, or recover any payment in cash. LotLine does not guarantee outcomes.

No-refund policy

Except where required by law or expressly approved by Mansa Merch in writing, all payments are final and nonrefundable.

This includes first-month payments, subscription fees, minimum commitment payments, usage add-ons, storage add-ons, private deployment fees (including any onboarding or implementation fees agreed for one), custom work, support fees, and maintenance fees.

Promotional billing credits do not change this no-refund policy. Credits are applied only to future LotLine subscription or add-on charges unless Mansa Merch expressly approves something different in writing.

You understand that LotLine involves setup, infrastructure configuration, workspace preparation, account access, support availability, and managed service work that begins once the workspace request, approval, payment, onboarding, or setup process starts.

No refund is owed because:

• you changed your mind
• you did not use the workspace
• you did not close a deal
• you did not receive buyer interest
• you did not receive seller responses
• you expected a different result
• you failed to provide required information
• your data was incomplete
• third-party services were unavailable
• you violated these Terms
• you were suspended for misuse or nonpayment

Nothing in this section limits rights that cannot be waived under applicable law.

Minimum commitments

Founder Cloud has no minimum commitment. A plan has a minimum commitment only if it is stated at signup, invoice, order form, or workspace approval.

During a minimum commitment:

• the customer remains responsible for all required payments for the commitment period
• cancellation does not erase amounts already owed
• cancellation prevents renewal after the minimum commitment ends, unless otherwise stated in writing
• workspace access may remain active through the paid period unless suspended for violation, nonpayment, or security risk

Trials, promotional access, and cancellation

Trials and promotional access

• trial length is as shown during signup or approval
• trial access may be limited
• trial does not guarantee approval for paid workspace
• trial may convert to paid plan only if user accepts payment terms
• Mansa Merch may end or modify trials
• one trial per user or entity unless approved
• abuse of trials may result in suspension

Cancellation

• Users may request cancellation through account settings, support email, or another method provided.
• Cancellation does not trigger a refund.
• Cancellation does not remove unpaid amounts.
• Cancellation during a minimum commitment takes effect after the commitment period unless Mansa Merch agrees otherwise.
• Mansa Merch may require identity or account verification before processing cancellation.
• Users are responsible for exporting data before access ends.
• Some records may be retained for legal, accounting, audit, security, or dispute purposes.

If auto-renewal or subscriptions are enabled, cancellation disclosures should be clearly shown at checkout and in account settings.

Chargebacks and payment disputes

• Customers agree to contact Mansa Merch first about billing issues.
• Improper chargebacks may result in workspace suspension.
• Chargebacks do not cancel contractual payment obligations.
• If a chargeback is reversed or denied, access may remain suspended until all balances and fees are resolved.
• Mansa Merch may dispute chargebacks using account records, accepted terms, usage logs, invoice records, onboarding records, and communications.

Usage limits and storage limits

Plans may include monthly usage limits for property records, comp and ARV runs, AI actions, SMS sends, email sends, storage, and seats or users.

• Usage resets per billing period unless stated otherwise.
• Unused usage does not roll over unless expressly stated.
• Usage above plan limits may require upgrade or add-on.
• Mansa Merch may throttle, block, pause, or require upgrade for excessive usage.
• Storage includes photos, videos, screenshots, documents, proof-of-funds files, source media, and buyer room materials.
• Large files may be limited.
• Users are responsible for backing up important records.

Workspace data and buyer deal rooms

Operators control their own workspace data. Buyers only see rooms they are invited to or approved for. Buyer access may be revoked. Operators are responsible for what they choose to publish into buyer rooms.

Seller contract price, assignment fee, internal margin, projected gross fee, fee received, seller motivation notes, negotiation notes, and other buyer interest are treated as operator-private data and are not intended for buyer-facing room views.

• Buyer rooms are private, access-controlled review spaces.
• Buyer access may require invite, registration, proof of funds, NDA, approval, or other gating.
• Deal room materials are provided for due diligence and review.
• Buyer must conduct independent due diligence.
• Buyer must not scrape, redistribute, publicly post, sell, or misuse deal room materials.
• Buyer must not contact sellers directly unless expressly permitted by the operator.
• Buyer must not bypass LotLine access controls.
• Buyer access can be suspended or revoked.

Proof of funds

• Buyers may submit proof-of-funds files for operator review.
• Operators are responsible for reviewing and deciding whether proof of funds is acceptable.
• LotLine does not verify funds independently unless a separate verification provider is enabled.
• Proof-of-funds files are sensitive and should not be shared publicly.
• False or misleading proof-of-funds submissions may result in access revocation.
• Proof-of-funds approval does not guarantee acceptance of an offer or assignment.

Property media, source links, and screenshots

Operators may upload or store property media, screenshots, listing context images, field photos, walkthrough videos, documents, and source links.

• Operators represent that they have the rights or permissions needed for the materials they upload, publish, or share.
• Source and context images may be used inside private gated buyer rooms as deal-reference context, but not as public advertising unless the operator has appropriate rights.
• LotLine may provide access controls, attribution fields, approval toggles, and removal tools.
• Mansa Merch may remove or restrict media that appears infringing, unlawful, unsafe, or abusive.

AI-assisted features

LotLine may include AI-assisted features for lead scoring, screenshot extraction, property notes, seller outreach drafts, buyer outreach drafts, comp and ARV support, rehab estimate support, deal room summaries, field checklist support, contract preparation support, and closing task support.

• AI outputs are drafts and operational support only.
• AI may be wrong, incomplete, outdated, or based on incomplete data.
• AI does not replace professional judgment.
• AI does not send messages, contracts, e-signature submissions, SMS, email, or irreversible external actions without human approval.
• Users are responsible for reviewing AI outputs before use.
• Mansa Merch does not guarantee accuracy, completeness, compliance, legality, profitability, or deal outcome from AI outputs.

Contract and e-signature workflow

• LotLine may help prepare contract drafts from confirmed terms.
• Contract preparation is not legal advice.
• Users are responsible for legal review before signing or sending.
• E-signature may be handled by a third-party provider when enabled.
• Mansa Merch is not responsible for signer authority, signer identity, legal sufficiency, enforceability, or transaction outcome.
• Users must not upload fraudulent, unauthorized, or misleading documents.
• Human approval is required before signature send.

Communications, SMS, Voice, and email

• Users are responsible for complying with laws that apply to email, SMS, phone, marketing, solicitation, DNC, TCPA, CAN-SPAM, privacy, and consent.
• LotLine may provide drafts or workflow tools, but users approve and control outbound communications.
• Manual outreach tools may generate draft SMS or email copy for the user to send outside LotLine.
• Seller Outreach and LotLine Voice require an eligible entitlement, an approved business profile, acceptance of communications terms, an active workspace-specific number, and carrier verification where required.
• Growth Cloud includes one number, 500 outbound SMS credits, and 500 connected domestic Voice minutes per billing cycle. Team Cloud includes up to three numbers and pooled allowances of 1,000 outbound SMS credits and 1,000 connected domestic Voice minutes per billing cycle.
• Founder Cloud may add Seller Outreach for $39 per month, bringing the combined monthly service price to $138. Annual Founder plus Seller Outreach is $1,380. There is no separate communications setup fee.
• One SMS credit equals one outbound SMS segment. Long messages may count as multiple credits. Inbound messages are tracked for operating cost but do not reduce the advertised outbound allowance. MMS is disabled unless expressly enabled later.
• Inbound messaging remains subject to reasonable-use monitoring, abuse prevention, carrier rules, and workspace-level safety controls. Ordinary seller replies remain available even when outbound sending is paused.
• Voice allowance is measured in connected domestic minutes. Calls that do not connect do not reduce included minutes unless a provider-billed event is expressly included in a future written policy.
• Included allowances and recurring extension packs reset each billing cycle, including for annual subscriptions. Unused credits and minutes do not roll over and annual customers do not receive a full year of allowance upfront.
• At allowance exhaustion, LotLine may pause new outbound SMS or Voice activity while continuing to process inbound communications and opt-out requests where operationally feasible. LotLine does not create unapproved overage charges; users may purchase recurring extension packs.
• Workspace users are responsible for lawful lead sourcing, consent where required, quiet-hour rules, DNC/suppression obligations, opt-out honoring, and message content.
• Mansa Merch may disable messaging features for abuse, complaints, legal risk, or provider limits.
• LotLine Voice supports manual click-to-call workflows only. Predictive dialing, parallel dialing, automated cold-call campaigns, caller-ID spoofing, automatic recording, transcription, and AI voice calls are not included.
• Users must not spam, harass, deceive, impersonate, or contact people unlawfully.

Messaging terms for text message recipients

This section is for anyone who receives a text message or call from a LotLine number. LotLine is operated by Mansa Merch LLC. Text messages are sent by the individual real-estate operator or business using LotLine, from a dedicated number registered to that operator, about a specific property inquiry, offer, or transaction they are working on with you.

• Program: LotLine Seller Outreach, operated by Mansa Merch LLC on behalf of the operator who contacts you.
• What you will receive: conversational messages about a specific property, sent by a person after review. LotLine does not run automated bulk campaigns.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out at any time. Opt-outs are honored automatically, and the operator can no longer text that number from LotLine.
• Reply HELP for help, or email support@UseLotLine.com.
• Wireless carriers are not liable for delayed or undelivered messages.
• Consent to receive text messages is never a condition of any purchase, sale, or service.
• Agreeing to these Terms or the Privacy Policy does not enroll anyone in text messaging; messaging consent is collected separately.
• Each operator's messaging is registered separately with its own dedicated number. Numbers are not shared between businesses.
• Our Privacy Policy explains how we handle your information. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Real estate compliance

• Operators are responsible for understanding and complying with laws in every state, county, city, and market where they operate.
• Some jurisdictions may regulate wholesaling, advertising equitable interests, assignment, disclosures, marketing, licensing, or brokerage activity.
• LotLine may include compliance checklists, but those are operational aids only.
• Mansa Merch does not guarantee compliance.
• Users must consult qualified legal counsel where needed.

User content and license to operate the service

• Users retain ownership of their content.
• Users grant Mansa Merch a limited license to host, process, store, display, transmit, and use user content only as needed to operate, support, secure, and improve LotLine.
• Users represent they have rights to upload and use their content.
• Users are responsible for content accuracy and legality.

LotLine Leads and their contact details

LotLine Leads are leads LotLine builds from public records and delivers into your workspace for credits. A LotLine Lead is the property, the record behind it, and the owner and mailing address from public records. A Contact-Ready LotLine Lead adds at least one phone number or email that passed LotLine's contact checks. Credits buy a license to use the leads they deliver, not ownership of them.

• Your license covers your workspace's own real-estate outreach, for as long as your workspace has access to LotLine.
• The phone numbers and emails delivered with Contact-Ready LotLine Leads are worked from LotLine: its calling, texting, and email actions, including the ones that open your own phone or email app from a lead. They stay in LotLine and are not included in exports. You may not copy them out in bulk or load them into another dialer, CRM, list, database, or service.
• You may not sell, resell, rent, share, sublicense, publish, or give away LotLine Leads or their contact details, and you may not use them to build or improve another list, database, or lead service, whether or not you charge for it.
• Owner names, mailing addresses, and property records come from public records. You may use them for your own outreach, including mail, under the same terms: no resale and no sharing outside your workspace.
• Deliveries may include seed records, placed to detect copying or resale. Seed records don't use credits.
• If you break these terms, Mansa Merch may suspend or end your access to LotLine Leads or to LotLine, without a refund of credits or fees.

Prohibited uses

• illegal activity
• fraud
• misrepresentation
• impersonation
• unauthorized practice of law
• unauthorized brokerage activity
• spam
• harassment
• scraping or attacking LotLine
• reverse engineering
• bypassing access controls
• uploading malware
• uploading unlawful content
• infringing intellectual property
• sharing buyer room access without permission
• posting private room materials publicly
• using LotLine to collect sensitive data unlawfully
• trying to access another workspace
• trying to reveal internal economics not intended for the user
• abusing trials or payment systems
• chargeback abuse
• reselling the platform without written permission
• reselling or sharing LotLine Leads, or moving their contact details out of LotLine

Intellectual property

LotLine, Mansa Merch, logos, designs, UI, workflows, prompts, agent architecture, templates, software, documentation, and branding are owned by Mansa Merch or its licensors.

No rights are granted except limited use of the service under the applicable plan. Users may not copy, clone, resell, sublicense, white-label, reverse engineer, or commercially exploit LotLine without written permission. Private Deployment or source code access requires a separate written agreement.

Third-party services

LotLine may rely on third-party services for hosting, authentication, storage, email delivery, e-signature, payment processing, AI providers, SMS providers, analytics, diagnostics, and property data providers.

These include providers for hosting, authentication, database and storage, email delivery, e-signature, payment processing, AI, and SMS. A current list of specific providers is available on request.

• Third-party services may have their own terms.
• Mansa Merch is not responsible for third-party outages, pricing changes, API changes, denials, restrictions, or service limits.
• Some features may not work if a provider is unavailable or not configured.

Service availability and changes

• LotLine may change, improve, remove, pause, or limit features.
• Beta, trial, and early access features may be incomplete.
• Mansa Merch does not guarantee uninterrupted service.
• Maintenance, provider outages, API limits, security issues, and force majeure events may affect availability.

Data export and deletion

• Users may request export of workspace data where technically feasible.
• Export may exclude internal system logs, security records, provider metadata, or third-party restricted materials.
• Exports leave out the phone numbers and emails delivered with Contact-Ready LotLine Leads; they stay usable in LotLine while your workspace has access. Owner names, mailing addresses, and property records are included.
• After cancellation or termination, Mansa Merch may delete, archive, or retain data according to retention policies.
• Mansa Merch may retain records needed for legal, tax, accounting, fraud prevention, security, dispute, or enforcement purposes.

Confidentiality

Buyer rooms, seller notes, contract details, proof-of-funds files, deal documents, private media, and workspace materials may be confidential. Users must not disclose confidential workspace or deal-room materials except as allowed by the operator, transaction needs, or law. Buyers must not publicly share private deal-room materials without permission.

Disclaimers of warranties

LotLine is provided as is and as available. Mansa Merch disclaims warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, reliability, profitability, compliance, and uninterrupted operation.

Limitation of liability

To the maximum extent permitted by law, Mansa Merch will not be liable for lost profits, lost deals, lost revenue, failed closings, failed assignments, seller nonresponse, buyer nonperformance, title or escrow issues, inaccurate data, AI output errors, compliance failures by user, third-party provider outages, or indirect, incidental, special, consequential, exemplary, or punitive damages.

Mansa Merch's total liability is limited to the amount the customer paid to Mansa Merch for LotLine during the three months before the event giving rise to the claim, or $100, whichever is greater.

Some jurisdictions do not allow certain limitations, so some limits may not apply.

Indemnification

Users agree to indemnify and hold harmless Mansa Merch, its owners, officers, contractors, employees, agents, service providers, and affiliates from claims arising out of user content, user deals, seller or buyer communications, real estate activity, contracts, assignments, legal compliance failures, uploaded media, proof-of-funds misuse, privacy violations, SMS or email violations, unauthorized brokerage or legal activity, misuse of LotLine, or violation of these Terms.

Suspension and termination

Mansa Merch may suspend or terminate access for:

• nonpayment
• chargeback
• violation of these Terms
• legal risk
• fraud risk
• security risk
• abusive usage
• provider requirements
• attempts to access another workspace
• public sharing of private deal-room materials
• misuse of buyer or seller data
• resale, sharing, or bulk copying of LotLine Leads or their contact details
• prohibited conduct

Termination does not waive unpaid amounts.

Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Unless a separate written agreement says otherwise, disputes will be handled in state or federal courts located in California.

Changes to Terms

• Mansa Merch may update these Terms from time to time.
• Updated Terms apply when posted or after notice where appropriate.
• Continued use means acceptance.
• Material changes may be communicated through the app, website, or email.

Contact

Questions about these Terms can be sent to legal@UseLotLine.com with the subject line LotLine Terms.